Review cases and correct staff errors
How you could use an agent
Use an agent to gather case notes, staff comments, and review findings into a concise coaching packet for the laboratory team. The agent can help you spot repeated mistakes, pull together examples for teaching, and prepare a follow-up list so you can decide what training or review each person needs.
Where you stay involved
You review the cases, choose the coaching points, speak with the staff, and decide when a repeated problem needs the lab director’s attention.
