Exchange chips and log transactions
How you could use an agent
Use an agent to help you record chip, ticket, or cash exchanges from your transaction notes and terminal entries, then draft a clean log with amounts, receipt details, and authorization fields filled in. You get a neater record to review, while you still count the value, hand over the correct form of money, and handle any customer dispute yourself.
Where you stay involved
You check the amount, make the exchange, and resolve any question about counterfeit money, unclear value, or a disputed result.
